Customer Service 1 – McDonald’s

I have a few customer service stories to share. Most are about bad service, but one is about very good service indeed. This isn’t that story. It’s a rant, but it’s true, and it is offered here for your amusement. A couple of years ago I took my eldest daughter L to a school friend’s party at a local fast food outlet. (It’s McDonald’s Melville, actually. I see no need to protect the guilty). As second daughter E would have been left out, I took her too. They could play on the playground together. L was being fed at the …

Autodesk University 2006 Video

I didn’t make this video and it’s old news, but as I contributed some photos and I’m in it, I guess I’m entitled to link to it in my blog now I have one. If nothing else, you can use it to see what I look like (unfortunately). Except I now look different. By the way, I meant everything I said in this video. Autodesk University is an awesome event. Created by Helge Brettschneider, originally posted on Between The Lines by Shaan Hurley. YouTube Link

Lynn Allen’s Famous Cell Phone Story

Whatever the subject, Autodesk evangelist and fellow Cadalyst writer Lynn Allen always gives a very entertaining and informative presentation. If you attend one and you’re lucky, you might get to hear this now infamous story. This footage was taken at Autodesk University, Las Vegas, November 2006. Sorry the sound’s not the best, you may need to turn it up a bit. YouTube Link