Has Autodesk broken your old licenses?

I’m seeing multiple recent complaints from people stating that their older but perfectly legal perpetual license AutoCADs are being broken. They’re also reporting that Autodesk is being less than helpful about fixing the problem in any reasonable kind of timeframe. Whether this is a deliberate act or yet anotherthis won’t happen again” screw-up is difficult to determine, but either way it’s pretty obnoxious. People paid a lot of money for this software and they deserve to have it working.

Original Red A figure copyright Autodesk, Inc. This derivative image was created from scratch using BricsCAD V18 and falls under fair use (commentary, criticism).

If you have an old release lying around for whatever reason, maybe you’d better check to make sure it’s not broken.

Autodesk, if you can’t get your licensing act together, I hope you’ve budgeted enough to provide full refunds to everyone with an old license. Millions of them. Thousands of dollars each. That’s quite a few billion dollars. No? Don’t have that in the piggy bank? Better get cracking, then.

To those people stuck without a working AutoCAD who need to get work done while fighting Autodesk, regular readers of this blog will be able to tell you know where to go to get 30 days’ relief. File under told you so.

Has this happened to you? Please comment and provide the details.

3 Comments

  1. Hi Steve,

    Could you please share where you are seeing any Autodesk customers not able to access their perpetual licenses? All old valid perpetual licenses should continue to work. I am happy to help anyone right away, if you are having any trouble at all. I can be reached directly via our forums here: https://autode.sk/2LHviM5

    Regards,
    Matthew DiMichele
    Autodesk – Social Media and Community

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.