Some of you may have received an invitation from Autodesk to provide survey feedback. This hints at a possible move towards time based licensing (e.g. hourly), and asks what kind of tools you will need to handle that. Sometimes these questions lead to nothing, other times they are a precursor to inevitable change (desirable or not). If it’s the latter, I can only surmise that Autodesk is concerned that its customers haven’t been thoroughly peed off by anything new in a while and is investigating novel and interesting ways to annoy them.
Ask a Bentley customer what annoys them most about dealing with the company and odds are you’ll be told that it’s the time-based licensing system introduced to SELECT customers a few years ago. Tales abound of rip-off calculations, huge unexpected end-of-period bills, companies being billed for impossible numbers of hours, and so on. Some customers even went as far as calling the system a scam or a fraud.
Some of the worst excesses of SELECT are apparently now fixed, but this system is still unpopular with many customers. So I guess it’s only natural for Autodesk to examine moving in that direction.