Autodesk’s revolting customers are evaporating

The revolting customers themselves aren’t evaporating, of course. They remain solid and are still as irate as ever. It’s just that the appearance of outrage is gradually fading away on the Autodesk Community forums. As mentioned before, forum moderators have been busily vacuuming up threads from all over the place and moving them to the Moving to Subscription forum. Some time in the last week or so, that forum became less visible. It’s no longer listed among the bold links on the right pane under Subscription Management, but for now can still be found (if you look hard) in the …

Autodesk customers are still revolting

I described before how customers are outraged by Autodesk’s attempt to price-force them onto subscription (rental). That’s still happening. The Autodesk Community forum moderators are still vacuuming up threads and Ideas submissions and moving them to the Moving to Subscription forum, which despite its obscurity is still active with some threads now having hundreds of posts. Other discussions in various non-Autodesk locations are extending over many pages of comments. Almost all comments are highly critical of Autodesk. A large portion of these customers say they are abandoning Autodesk. Many are discussing the specific competitors’ software they are moving to. In addition …

Autodesk license costs options – summary 2

This is a revised version of the Autodesk license costs options – summary post, where I examined various payment options for CAD software and compared them with the cost of staying on your Autodesk maintenance contract long-term. This version is based on limited new information from Autodesk. While this post can be read alone, to better understand the context you may wish to check out that summary and the preceding posts in the series: 1. Autodesk license costs options 1 & 2 – stay on maintenance, subscription now 2. Autodesk license costs options 3, 4 & 5 – bait and …

Autodesk license costs options – summary

Note: an updated version of this post is available, using new costing information from Autodesk that was unavailable when this original summary was written. In this series of posts, I have examined various payment options for CAD software and compared them with the cost of staying on your Autodesk maintenance contract long-term. In this fourth and final post, I will examine the validity of the various assumptions I have made; lay out all the data with best/worst options lists; provide combined graphs; and sum up. However, that means this is a very long post. I want to ensure one essential point …

Autodesk license costs options 6 to 10 – abandon maintenance or Autodesk

Note: due to new information from Autodesk, an updated summary has been posted. In this series of posts, I’ll examine various payment options for CAD software and compare them with the cost of staying on your Autodesk maintenance contract long-term. In this third post, I examine what happens if you do something out of the box. Something Autodesk didn’t plan on you doing, and something it won’t like. What if you don’t renew your maintenance and then maybe hop on the subscription gravy train later? What if you don’t renew your maintenance and switch to a non-Autodesk product? As stated …

Autodesk license costs options 3, 4 & 5 – bait and switch

Note: due to new information from Autodesk, an updated summary has been posted. In this series of posts, I’ll examine various payment options for CAD software and compare them with the cost of staying on your Autodesk maintenance contract long-term. In this second post, I examine what happens if you switch from maintenance to subscription (rental) once the recently-announced offers kick in from June 2017. As stated in my first post, staying on maintenance is the baseline with which I’m comparing these options: Option 1 – stay on maintenance Assumptions: maintenance cost 20% compound rise annually from 2020 Pros: keep …

Autodesk customers are revolting

I don’t know what kind of reception Autodesk thought it was going to get to its less-than-fully-frank announcement that it was hiking up the price of maintenance to push perpetual license owners onto subscription (rental). I suppose some negative feedback was expected, but I’m not sure the marketing mavens would have anticipated such a degree of near-universal outright hostility. I suspect they may have overestimated their ability to pull the wool over the eyes of a community that is generally technically smart and, thanks to Autodesk’s history in recent years, somewhat lacking in trust. The Autodesk Community forum moderators are …

Autodesk license costs options 1 & 2 – stay on maintenance, subscription now

Note: due to new information from Autodesk, an updated summary has been posted. In this series of posts, I’ll examine various payment options for CAD software and compare them with the cost of staying on your Autodesk maintenance contract long-term. Once I’ve gone through all the options, I’ll do a summary post that compares everything, but there are so many variables that a single post that covers all the options in adequate detail would be very long and complex. First, I need to describe what I’m using as the basis of my comparison. Prior to Autodesk’s recent announcement, the annual …