Autodesk forums return – what do you think?

Congratulations to the tech team behind the Autodesk forum software for getting the redesigned forums back up well ahead of schedule! The new forums look very different. My first impression is that it is a standard-issue Autodesk “progression” – it looks prettier but doesn’t work nearly as well. Huge swathes of screen space are wasted for graphic impact (no, I don’t mean the long-dead Autodesk attempt at PowerPoint). Big fonts, huge header, even bigger footer, lots of pretty white space. Yet what is there contains less useful information. On a 1920 x 1200 monitor, I can only see four threads …

What to do while the forums are down, dear Autodesk?

In common with most online services, the Autodesk forums are down for maintenance from time to time. That will be happening this weekend: Announcement: The forums will be unavailable starting 1 p.m. on Friday, April 6 (Pacific time) while we implement the forum redesign. We will be back online at 9 a.m. on Monday, April 9, or sooner. I really wish Autodesk would act like a company with an international focus and use universally understood time standards for its announcements. Allow me to translate for those people outside North America for whom “Pacific time” means nothing. Pacific Time (UTC-7) UTC Off line: …

Chat to Autodesk about being pushed onto rental

I’ll post later about Autodesk’s oft–predicted–here but just-announced plan to use price increases to push you out of your perpetual licenses, and the execrable spin being used to sell it. This post is just to let you know that Autodesk has kindly provided a forum in which you can discuss this issue. Why not wander over there and have your say? Autodesk is deaf and blind on this subject so it won’t make a difference, but at least you might feel better to have your say and let others know they’re not alone. Here’s the link to the Moving to …

Magic vanishing images

In a thread in the Feedback & Questions about the Discussion Groups section of the Autodesk discussion groups, somebody called ACADuser contributed what I thought was a highly amusing bar graph as a test image. Inspired by this, I contributed a couple of test images of my own. A few hours later, the whole thread magically disappeared! It seems a shame that I went to the effort of making those images, and all for nothing. The handful of people who would have seen them on the discussion groups have now missed out on the experience. So I’ve decided to make …

Autodesk discussion group changes – user reaction

I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered: I’ve given it a fair shake and it’s just as bad as I imagined Goodbye, people. It was nice while it lasted it sucks it doesn’t look like you have any intention to meet the expectations of these people not [as] much traffic as there was before the change.  I hope things …

Censorship on the Autodesk discussion groups

The Autodesk discussion groups have quite a few problems at the moment, which I will discuss at length in future. One unnecessary problem that has been added to the mix is censorship. Having praised Autodesk in the past for allowing discussion to go unhindered, it’s only fair to slam heavy-handed moderation when I see it. Before I get started, let me just say that Autodesk is entitled to moderate its discussion groups as it sees fit. The forum belongs to Autodesk and it can do what it likes with it. But just because Autodesk can censor its forums, that doesn’t …

Autodesk discussion group update – what do you think?

On 4 June 2010, Autodesk turned off NNTP access to its discussion groups as part of the process of updating its software to use a different engine (the new one is from Lithium – here are its own forums). I am preparing a large post about what I think of the new web interface, but for now let’s hear from you on that subject. Please vote in the poll on the right, and add your comments once you’ve had a chance to put the “state-of-the-art web experience Autodesk customers have come to expect” through its paces. In related news, I …