Author: <span>Steve Johnson</span>

What’s the best thing about AutoCAD 2009?

It’s starting to look a bit negative around here, and it is only going to get more negative when I start describing the details of my still-unresolved Autodesk customer service debacle. So here’s something to provide a bit of balance. What do you like best about AutoCAD 2009? What is better, faster, easier, more cool or just plain fixed when compared with the release you were using previously? I have a few ideas of my own, and will run a poll when I get a few suggestions from you.

Autodesk’s 12-month release cycle – Is it harmful?

I’ve opened a poll asking for your opinion about whether the 12-month release cycle of AutoCAD and its variants is harmful to the quality of the software that Autodesk is providing. I won’t express my own opinion on this subject here yet, but will do so later, once the poll is closed. In the meantime, I’d love to hear your opinions on the subject.

AutoCAD 2009 – Top reasons to be Ribbonless

I’ve closed the poll for those of you who are using 2009 with the Ribbon turned off to show us the reasons why. The top 10 choices were: Tab concept means extra clicks (65%) Uses up too much screen space (64%) No advantage over existing methods (64%) Dislike concept of hiding tools – want buttons to stay visible (60%) Too hard to find things (51%) Using it minimised requires an extra click/hover (47%) Doesn’t make good use of my screen size/shape (45%) Tab switching is too slow (45%) Customising it is too difficult (44%) Ribbon content doesn’t match my needs …

I like Bill Gates a little more now

I recently enjoyed reading what appears to be a genuine and not at all atypical internal Microsoft email from Bill Gates. I always enjoy seeing an honest opinion expressed in a way that cuts through the glossy corporate PR image, and this one certainly does that. Actually, it reminds me of the sort of thing I write in MyFeedback when evaluating pre-release versions of AutoCAD. It’s honest, it’s negative or even cutting where it needs to be, it represents a real user’s viewpoint, and most of all, it’s useful. I don’t think this sort of exposure does any harm at …

AutoCAD 2009 – How many people really are using the Ribbon?

I was interested to see Shaan Hurley reporting the Ribbon usage figures from the Customer Involvement Program (CIP). Shaan’s figures show Ribbon non-users at 46%, my poll results show it as 71%. Why the discrepancy? Is somebody telling fibs? I don’t think so. First, blog nauseam poll respondents represent a biased sample, comprising people who are more interested in AutoCAD than average users. Dare I say more knowledgeable? More likely to be power users or CAD Managers, anyway. They are probably more likely than average users to make changes from the default AutoCAD settings. But Shaan’s CIP users are also …

Totally abysmal customer service from Autodesk

I’ve been dealing with Autodesk in various ways for 23 years and have had a variety of experiences as a result; some good, some bad. The provision of the license codes needed to keep AutoCAD running has historically been pretty good. No longer. I’m currently going through the worst Autodesk customer service experience in my career. I’ve been trying for many weeks to obtain a few codes, without success. I’ll spare you the details for the time being to give Autodesk one last chance to come good. For now I’ll just say that a combination of restrictive policies, inflexibility in …

AutoCAD 2009 – Why aren’t you using the Ribbon?

Following on from the earlier poll to find out what you were doing with the Ribbon (mostly turning it off, apparently), I’ve added a poll for those of you who are using AutoCAD 2009 Ribbonless. I hope I’ve covered all the bases with my 23 possible reasons! You can pick as many or as few as you like.

Firefox 3.0 Download Day

I use the Firefox web browser when I have a choice. I’ve tried Safari and it’s fine once I turn off the horrible fuzzy text, but whatever I try I always come back to Firefox. Today, FireFox 3.0 is released and the Mozilla people are hoping to set a world record for downloads. I’ve done my bit (it was a surprisingly quick download), over to you. http://www.mozilla.com/

AutoCAD 2009 – Why do you hate the Ribbon?

Judging from the results of the Ribbon usage poll (and the usual poll caveats apply), you are turning off AutoCAD 2009’s Ribbon in droves. I’m surprised. I thought there would be a significant minority of 2009 users who turned it off, but it looks I was wrong and it’s a large majority. The non-Ribbon numbers have hovered around the two-thirds mark right from the start and have now settled above the 70% mark. If nothing else, this validates Autodesk’s decision to make the Ribbon optional and keep all the old user interface elements. Now I’m curious about the reasons. Why …

The Ribbon Man interview – fluff?

Looking at the comments, it seems not everyone is happy with the Matt Stein interview. If so, I’m sorry you feel that way about the piece. In my own defence, I would point out the following: I like to think my work at Cadalyst represents a balanced viewpoint. I pride myself on being fair. Whether Autodesk deserves praise or criticism for something, I provide it. But an interview isn’t really the place to do that. An interview is supposed to be an opportunity for the interviewee to say things, not a platform for the interviewer’s opinions. My job as an …

AutoCAD 2009 – Ribbon content for Express Tools

One of the many unfinished aspects of the AutoCAD 2009 Ribbon is the lack of Express Tools content. One enterprising user has put the effort into correcting this, and has posted an Express Tools CUI replacement in this Autodesk newsgroup thread. I have not tested this myself. As usual with CUI, be paranoid. Back up everything before you touch anything. While I wouldn’t normally suggest you do any Ribbon custom work in 2009 in its current state, it shouldn’t hurt in this case as it should be easily redoable once Autodesk has fixed up the worst of the 2009 CUI …

The Ribbon Man interview – part 2

The second and final part of my interview of Matt Stein has now been published on the Cadalyst site. There were some other questions I would have liked Matt to answer, but some unfortunate logistical problems prevented that from happening. Never mind, I guess it ended up plenty long enough anyway!

AutoCAD 2009 – Do your old drawings need recovery?

I’ve seen quite a few complaints that AutoCAD 2009 refuses to open some drawings saved in 2000 or 2004 format unless the Recover command has been used on them. Autodesk has now issued a Knowledge Base item about this issue. There’s no real fix in AutoCAD 2009 yet, just an external workaround. You will have to fix up the drawings in AutoCAD 2008 or TrueView. Either save the drawings in 2007 format or set the system variable 3DCONVERSIONMODE to 0 and then save them in the old format.

Video – Misheard lyrics

This blog is supposed to a strange mix of AutoCAD, music, image manipulation and video, but so far it has been a bit light on in the latter three categories. This post will redress the balance a little. This is a silly video I made based on the song Ghost of Perdition from the album Ghost Reveries by Swedish metal band Opeth. I’m sure the music won’t be to the liking of many of you, particularly as the vocals are partly in the “death grunt” style. If you’ve never heard a death grunt, just try to imagine Cookie Monster singing …

AutoCAD 2009 – How do you use the Ribbon?

It would appear from comments made on the Autodesk newsgroups that a lot of AutoCAD 2009 users have their Ribbons turned off. That’s actually one of eight possible states for the Ribbon to be in. Is it really the most popular configuration? Does it apply to 12.5% of you or is it more than that? I’ve added a poll to find out. Please vote only if you’re an active AutoCAD 2009 user, as I want to see what people use in production.