Don’t be a technology lemming

In response to Shaan’s variant on the old “if you question the value of any change you must be a Luddite” argument, I was going to write a lemming-based parody. I didn’t, mainly because I didn’t want to perpetuate the lemming mass-suicide misconception. Instead, I’ll answer the point more directly. Autodesk will acheive better success in convincing customers about Cloud computing and other concepts by actively and interactively engaging with them. Addressing their specific and legitimate concerns has a chance of success if the concepts have merit. Insultingly likening customers to allegedly stupid animals isn’t going to convince anyone. Besides, the point …

Let’s have your AutoCAD WS 1.6 reviews

Autodesk has just released the latest iteration of its free online CAD app, AutoCAD WS. It’s available directly via your browser or as iOS, Mac or Android apps. This is the closest Autodesk has yet come to showing us what real CAD in the Cloud can do. Autodesk has now had three years’ work behind it since buying the company responsible for this technology. I’d like you to put aside any Cloud concerns you may have and give it a fair go. Please try it out and report back what you find in a mini-review. How well does it work? The customer …

Carl Bass confirms Cloud-only future for Autodesk – or does he?

As reported by Joe Francica (via WorldCAD Access), Carl Bass has confirmed, in a somewhat ambiguous way, that his Cloud-only vision rules at Autodesk. I do believe that everything is moving to the cloud. But… There are a lot of applications that will [still] be done on the desktop. Whether Autodesk does it or not, I can’t think of a single function that won’t necessarily be done in the cloud. Still a bit confused? Me too. It’s not clear where this leaves his underlings who have been rushing to contradict Carl’s earlier statements by unambiguously reassuring customers that Autodesk would continue to provide …

MDT users and other Autodesk orphans, let’s have your good news stories!

I was going to ignore this subject, but I’ve changed my mind because it allows me to post something positive about Autodesk. After all, I do try to post positive things; it’s hardly my fault that Autodesk has a habit of making it difficult. In upFront eZine #756, Autodesk’s Andrew Anagnost (or was it Clay Helm?) had the following to say, and must say I agree totally with the first sentence: The best evidence is how we have behaved historically. When we included Mechanical Desktop with Inventor, the media complained that we were killing Mechanical Desktop; you were probably one of …

Autodesk’s social media consultant spills the beans

Ever wondered why Autodesk is putting so much emphasis on social media these days? Why AutoCAD needs Facebook and Twitter commands? It’s because Autodesk pays social media consultants lots of money to tell them about the importance of social media, and how to be social and media-ish. In this video, one of those consultants explains the process:

Who is telling the truth in Autodesk’s Cloud PR trainwreck?

Does Autodesk intend to move all its applications exclusively to the Cloud? That is, online only and no longer available on the desktop? Autodesk people who say yes: Carl Bass, CEO Phil Bernstein, Vice President, Building Industry Strategy and Relations Scott Sheppard, Autodesk Labs Software Development Manager (with private Cloud caveat) Autodesk people who say no: Kenneth Pimentel, Director, Visual Communications Solutions Andrew Anagnost, Senior Vice President of Industry Strategy and Marketing Clay Helm, Public Relations Manager for Manufacturing, Cross-Platform, Sustainability, and Consumers Various other underlings who make reassuring but non-specific noises about expanded choice, or who admit to inconvenient …

Why owning stuff is still important

Let’s start with a few questions: Do you own your home or rent it? Given the choice, what would you prefer? Why? Do you own your car or rent it? Given the choice, what would you prefer? Why? Do you own your TV or rent it? Given the choice, what would you prefer? Why? Do you own your computer or rent it? Given the choice, what would you prefer? Why? If you’re like me, you answered the same for most or all of those questions. I own all of the above and rent none of it. I prefer owning all of the …

Why Autodesk’s Cloud push will fail, part 1 – failure defined

It’s probably unwise to make predictions about what is going to happen in technology. If so, I’m about to be unwise. So be it; if I’m wrong you can taunt me about this post in a few years. Here’s my prediction: Autodesk’s attempt to move CAD users onto the Cloud is doomed to failure. This is the first of a series of posts that will examine what I mean by that and the reasons behind it. The first thing that’s important to lay out is what I mean by failure. What I mean is that reality will not match Autodesk’s …

Dilbert and the Cloud

I have an Autodesk-related Dilbert story to share. Back in the late 90s, I was visiting Autodesk’s San Rafael offices (at Autodesk’s expense) and had an appointment to see a product manager. There was some confusion when I arrived at Reception, but after a few phone calls I was shown into a meeting room containing the manager and a lot of other Autodesk people. However, the open mouths told me that they were discussing very confidential stuff. They were clearly shocked and horrified that an outsider had been allowed into that particular room at that particular time, even though I had …

Autodesk buys more social media stuff

Following up on its acquisition of Socialcam (which was then abandoned by 50 million users), Autodesk has acquired social media platform Qontext from Indian company Pramati. What exactly is this? I have no idea. I tried to find out by reading the Pramati site, but it’s so heavily obscured in trendy but vague corporatespeak it’s hard to work out anything firm. I played Buzzword Bingo while reading the site and won within seconds. Maybe the Autodesk statement clarifies things? “Mobile, cloud and social computing are dramatically changing the way engineers, designers and architects work. The addition of the Qontext technology …

AutoCAD Help suckage to continue – confirmed

In a recent post on Between the Lines, Shaan passed on the following response from the AutoCAD Team: There has been some recent discussions about the built-in help system in AutoCAD 2013, both positive and some criticism.  As our longtime users know, AutoCAD help has been through many evolutions. We are particularly proud of the new AutoCAD 2013 online learning environment we recently released (AutoCAD Online Help Mid-Year Updates.) This update addressed several user requested fixes and changes, and we will continue to take our direction from our user’s feedback. We do recognize that the online learning environment may not …

I was wrong about AutoCAD 2013 Help, it still sucks

In my effusive welcome of AutoCAD 2013’s updated Help system, I wondered if I had been shocked into missing some glaring problem. Unfortunately, that’s exactly what happened. In my enthusiasm, I managed to totally miss the fact that the new system has not been introduced for offline users. If you use the new system, there’s a link on the front page to the offline files. I got as far as downloading and installing what I thought was the offline version of the new system and discovered that it didn’t want to install because the old one was already installed. What …

AutoCAD 2013 Help shock – it no longer sucks

Some months ago, I gave Autodesk several damn good (and thoroughly well-deserved) thrashings over its hopelessly inadequate AutoCAD 2013 Help system. When Autodesk’s Dieter Schlaepfer responded and asked for feedback, he sure got it. There are 142 comments on that one post to date, most of them leaving nobody under any illusions about how short of the mark the new system was. There is now an updated version of the AutoCAD 2013 Help system. It has been an interminably long time coming, a fact made far worse by Autodesk’s stubborn refusal to provide a CHM stopgap (which could have easily …

AutoCAD 2013 Service Pack 1 – Now you see it, now you don’t

Last week, Autodesk released Service Pack 1 for AutoCAD 2013, and then removed it a few days later. Service Pack 1 for AutoCAD 2013 has been temporarily removed due to a newly discovered fatal error. The AutoCAD team is actively working on resolving this and a new service pack will be posted here as soon as it is available. This is the sort of thing that Beta testing is supposed to prevent, but in this case it obviously didn’t. Somebody in a position of influence at Autodesk needs to investigate whether this is just a freak one-off, or if there is …

AutoCAD Exchange bites the dust

Three years ago, I was happy to promote Autodesk’s then-new site AutoCAD Exchange. However, Autodesk has now given up on this attempt to maintain a social site of its own. My comment at the time, “AutoCAD Exchange is an important and potentially very useful site for AutoCAD users” turned out to be optimistic. I was closer to the mark with “It has yet to be seen if Autodesk manages to develop a real community on this site”. Now we’ve seen the answer. No, it didn’t. Autodesk has instead handed control to more socially successful sites, as this message indicates: Thank you …

LISP programmers, have your say again

Autodesk wants your input again in its annual API survey. This used to be a closed survey for Autodesk Developer Network (ADN) members, but has been open to all for the last few years. If you do any AutoCAD-based development at all, I encourage you to take part. That includes those of us who do most of our development in LISP. Here’s the direct link to the survey. As you can see if you click the link, there’s a lot of stuff in there that assumes you’re keen to get developing for AutoCAD WS. If you’re not quite so filled …

Cloud concerns – Security – Autodesk puts its arguments on line

I’ve made the point before that while Cloud proponents like Autodesk have been happy to talk big on the potential benefits, they have been conspicuously (suspiciously?) silent on the legitimate concerns their customers have raised. The best responses you have been likely to see regarding such concerns can best be characterised as “glossing over”. So it’s good to see that Autodesk has put together a white-paper-type-thing called Autodesk® 360: Work Wherever You Are – Safely. This 275 KB PDF, with 5 pages of actual content, puts Autodesk’s point of view about one of the aspects of Cloud that people commonly …

Autodesk edges towards taking money for Cloud services

In an email to Subscription customers, Autodesk made several announcements about its Autodesk 360 Cloud services. Subscription users now get 25 GB per seat of Cloud storage, up from 3 GB. Non-Subscription users who create an Autodesk 360 account get 3 GB. The intent here, as with the trebling of upgrade costs, is to get you hooked on Subscription so you become a permanent revenue stream. More services are now available, apparently, but the list of services looks about the same to me. The table that lists which services are available for which products can be found here. If you’re an …

Autodesk’s Kean about moving to the Cloud

Autodesk’s API guru Kean Walmsley is the second Autodesk person I’ve seen who has been brave enough to stick his head above the parapet by discussing the Cloud, in writing, and in a medium that allows for public comment. Kean has always seemed like a straight shooter to me. Please note that his blog represents his personal opinions rather than an official Autodesk position. He’s after your comments, so please go and let him know what you think on his post. Add your comments here if you’re more comfortable with that, and I’ll make sure Kean sees them.

AutoCAD 2013 – Autodesk pulls off a miracle with Help

In AutoCAD 2011, Autodesk introduced on-line Help. It was badly done and poorly received. It was slow and generally awful to use, and so obviously inferior to the generally well-crafted old CHM-based system in so many ways, that there were squeals of joy when somebody discovered that one of the AutoCAD-based vertical products hadn’t been updated to the new regime and still provided a CHM file. That file became hot property, being posted by users on Autodesk’s own discussion groups and other places. Eventually, the outcry was loud enough that Autodesk was forced to make the CHM version of Help …