Category: <span>Autodesk</span>

Category: Autodesk

Autodesk, Customer Service, Other Autodesk Products, Other Blogs

Revolt of the Revit Ribbon Renegades

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I hesitate to cover this subject because my understanding of Revit is very close to nil. I’m going to cover it anyway, because it relates to the Does Autodesk Listen? theme that I’ve discussed here in the past. Revit 2010 has appeared with a Ribbon interface, and many users don’t like it. Some well-known Revit users, including bloggers, former Autodesk employees and Revit founders, have railed against the new release. Autodesk has been accused of ignoring long-standing wishlists and pre-release feedback. Autodesk has (it is said) wasted precious development resources by introducing a badly-designed and poorly-performing pretty new face at …

AutoCAD 2010, Autodesk, Interoperability, Other Autodesk Products, Raster Design

Network/standalone clash is confined to Raster Design

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Autodesk has been in touch to confirm that the failure to allow a mixed network/standalone environment is confined to Raster Design. I haven’t yet tested this myself, but I’ve been told unequivocally that you can mix standalone and network license models for the major products. Here is the official Autodesk response to the issue: We are very aware of the issue currently relating to the co-existence of an AutoCAD SLM (stand-alone license) and AutoCAD Raster Design NLM (network license) configuration. This was not an intentional “change of licensing policy” as expressed in some blog posts this week, but an unfortunate …

Autodesk, Legal, Other Blogs, Polls

Should you read software license agreements?

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Evan Yares has raised an interesting point about the insolvency clause in Autodesk’s End User License Agreement. Please read the whole thing, but the gist is that there’s a clause where if you get into financial difficulties, Autodesk will do its bit to help you out in times of trouble by taking away your software licenses. This clause extends as far as making an arrangement with your creditors, which is a common enough phrase but can mean several things and isn’t defined within the agreement. So, if your cash flow is a bit tight and you have to ask your phone …

AutoCAD, Autodesk, Tip

Autodesk Assistance Program and the educational watermark

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You have probably seen blog posts about the Autodesk Assistance Program (see the FAQ PDF), promoted as a hand-up for the less fortunate who find themselves unemployed as a result of the current financial environment. The Autodesk PR makes it clear that the free software on offer is a 13-month student license. However, the consequences of using such software are not made clear, so I’ll spell it out here. If you use Autodesk educational software, you are not supposed to use it for commercial purposes. So, if you’ve just lost your position and were hoping to set yourself up with …

3D, AutoCAD, AutoCAD 2010, Autodesk, Other Blogs

Guillermo Melantoni’s 3D blog

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What a Mesh is another new Autodesk blog, this time from Autodesk 3D guru Guillermo Melantoni. You may remember Guillermo mentioning his forthcoming blog in my A gaggle of geeks video, and now it has arrived. You can also see Guillermo in action in several videos about AutoCAD 2010’s new 3D mesh capabilities on AutoCAD Exchange. Guillermo is very, very smart, he expertly uses the products he develops (the building on the AutoCAD 2010 packaging was done by him), and it’s great to see him interacting with users in this way.

AutoCAD, Autodesk, Customer Service, Other Blogs

New Autodesk blog for AutoCAD support

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I’ve added a link to Without A Net, a new blog on support issues, technical solutions, fixes, and tips for AutoCAD. It’s run by Tom Stoeckel, global technical lead for AutoCAD product support. In my limited experience, I’ve found Tom to be a fine fellow with his customers’ needs at heart. This blog promises to be a worthwhile addition to the existing AutoCAD support mechanisms, and I commend Autodesk and Tom for introducing it.

Autodesk, Interoperability, Legal, Thoughts

More on ODA, Autodesk and click-through agreements

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Evan Yares has provided more information on the incident I mentioned in my last post. Here it is: It was years ago. My guess was that the person who did it was just trying to spider the website pages, for marketing research, and didn’t realize he got all the libraries too. In any event, I said hey you did this, they said no we didn’t, I produced download logs, they said there was no agreement and even if there was we hereby cancel it, I said if you want to see our libraries I’ll send ’em to you no strings, …

Autodesk, Interoperability, Legal, Polls

Evan Yares, ODA, Autodesk and click-through agreements

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I’ve always found it entertaining when the lawyers of CAD companies do their best to make their clients look like total jerks. The opening shots as presented by Evan Yares in his proposed ODA class-action lawsuit indicate that there is another rich source of recreational reading on its way. I’m sure it’s no fun for the lawyer-paying people involved, though. You would think that Autodesk would be rubbing its corporate hands together at the prospect of the ODA being distracted like this. Or maybe not, if the bunfight throws up more little gems like this: Autodesk had at least once …

AutoCAD, AutoCAD 2010, Autodesk, Customisation, Performance

AutoCAD 2010 – Turning off InfoCenter

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I generally avoid the still-awful Autodesk discussion groups these days, but I do hop in from time to time in the vain hope of seeing some improvement. In doing so, I occasionally pick up a gem, and that happened today. I think this one deserves a wider audience, so here it is. In AutoCAD 2010, you can disable the InfoCenter toolbar by opening the registry, and going to the following key: HKEY_CURRENT_USER\Software\Autodesk\AutoCAD\R18.0\ACAD-8001:409\InfoCenter In that key there’s a value with the name “InfoCenterOn”. Changing that value from 1 to 0 will disable the InfoCenter toolbar. Source: Tony Tanzillo in this thread. …

AutoCAD, Autodesk

Autodesk to more than triple upgrade prices

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As reported at Revit3D.com, next March will see a major change to the way Autodesk prices its upgrades. All upgrades will cost 50% of the full retail price rather than the much smaller percentage that is currently charged. If you upgrade yearly, that means the cost of doing so will be about 3.35 times greater than it is now. Clearly, Autodesk doesn’t want you doing that, and would much prefer you to be tied into the Subscription program, and is introducing some subtle encouragement to nudge you in the right direction. Here is the rationale according to an Autodesk spokesperson: …

AutoCAD, AutoCAD 2010, Autodesk, Interview, Other Sites, Thoughts, Video, Web Stuff

Some thoughts on AutoCAD Exchange

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I’ve added a link to Autodesk’s new AutoCAD community site, AutoCAD Exchange. As with most things Autodesk, there are pros and cons. Here are my first impressions. I think it looks good in a Vista-black kind of way. I know some of you don’t like the black look in software, but I do. The layout looks a bit cluttered and confused at first, but I’m sure visitors will quickly get used to where to find things. The site appears to be designed around 1024-wide resolution. If you have more than this, as most CAD users do, then there are wide …

Autodesk, Customer Service, Other Blogs, Other Products, Other Sites, Web Stuff

Bartz the blogger

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Autodesk’s Executive Chairman of the Board (who has one or two other little jobs, too) has made a Yahoo! blog post in which she promises to kick a donkey, or something. Yahoo! if of only tangential interest to me; I don’t particularly care if it thrives or if it dies. However, it’s good to see Carol communicating directly in this way, and it’s good to see her emphasise the importance of looking after the customer, placing emphasis on efficiency over innovation for innovation’s sake, and promising to do better at listening. Welcome to the blogsphere, Carol.

AutoCAD 2010, Autodesk, Fun, Interview, Other Blogs, Video

A gaggle of geeks

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Time to lighten things up a bit, I think. While attending the AutoCAD 2010 product launch in San Francisco on 5 February 2009, I conducted a series of micro-interviews with a collection of AutoCAD bloggers and Autodesk employees. One geek asks 14 other geeks if they are geeks; nothing too serious here. I hope Shaan enjoys my tabloid journalist editing job right at the end. YouTube link. Thanks to all the interviewees: Heidi Hewett, Autodesk blogger Lynn Allen, Autodesk blogger Melanie Perry, blogger Robin Capper, blogger Brian Benton, blogger Todd Shackelford, blogger Jon Page, Autodesk person Matt Stein, Autodesk person …

AutoCAD, Autodesk, Performance

Autodesk answers – 4 of 4

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The final question is from metis: Q: why is program size increasing and performance dramatically decreasing as hardware specs dramatically increase? as features “improve” and are added functionality should not be removed, and code should be streamlined. seriously aren’t there any real programmers out there anymore? this thing isn’t written in java by a bunch of scriptkiddies (although 2009 sure is skinned like it was). A: We made a number of performance improvements in AutoCAD 2010 over the previous release, and would appreciate hearing from you if you are encountering significant performance slowdowns with this latest release. If so, please …

AutoCAD, Autodesk, Other Autodesk Products

Autodesk answers – 3 of 4

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The third question, courtesy of Earl Kubaskie, is: Q: I would ask why there seems to be so little cooperation between the development teams. Vanilla, Map 3D, Civil 3D, each seem to be separate little empires. ACA might be in there, too, but I don’t use it, and thus I don’t apply for the betas. I would think that closer interaction (and consolidation of beta testing teams) would smooth out the process – and maybe help get Matt his wish re bonus packs. A: This is an ongoing area of focus for us, and this year we are making further …

AutoCAD, Autodesk, Interview, Other Autodesk Products

Autodesk answers – 2 of 4

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In a comment on the first of these posts, Ralph G raised the possibility that these answers have been edited by marketing people. I have checked with Eric Stover and he assures me these answers come direct from the program managers concerned and are unmassaged by marketers. That ties in with the partial email trail that came with the answers. It also ties in with the impression I have formed recently that Autodesk is starting to open up a bit. That’s a trend I’m happy to encourage. There’s one thing that clinches the marketing-interference matter for me. Despite Eric being …

AutoCAD, Autodesk, Interview

Autodesk answers – 1 of 4

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At the end of January, I asked for your questions to put to Autodesk product managers. My intention was to pose your questions in a video interview format while attending the AutoCAD 2010 product launch, but for logistical reasons I was unable to make this happen. Autodesk’s Eric Stover kindly arranged for your questions to be answered anyway. The delay in getting these answers back to you is my responsibility, not Autodesk’s. The answers come courtesy of the following product managers: Diane Li – lead manager on AutoCAD; Guillermo Melantoni – 3D and Parametrics expert; Kathy O’Connell – customer requests, …

Autodesk, Legal, Thoughts

Vernor v Autodesk – why I think Autodesk is right

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Well, there’s a statement I wasn’t expecting to make. Let me preface these comments with a disclaimer. I have no legal qualifications whatsoever. I make no claims of knowing who is legally right in this David v. Goliath legal battle; that’s for the courts to decide. When I make the statement that I think Autodesk is right, I don’t mean legally right, I mean morally right. I have been following this fight with interest, but only in a half-baked way, third-hand via commentators (like myself, now). Based on my skimming of that commentary, my natural inclination to support the underdog, …

AutoCAD, AutoCAD 2010, Autodesk, Navel Gazing, Other Blogs

AutoCAD 2010 release date

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After my recent attendance at the AutoCAD 2010 launch, I have a few dozen subjects I’d like to blog about, lots of video editing to do, and not enough free time in which to do it. Many of my fellow launch-attending bloggers have beaten me to it with many of the meaty bits, but I’ll be covering much of that stuff in my own way and from my own perspective over the next few weeks. One thing I can do with minimum effort is to pass on an important piece of information I haven’t seen mentioned elsewhere yet: the date …