Year: <span>2010</span>

Year: 2010

Autodesk, Nostalgia, Other Blogs, Other Sites, Thoughts, Writing

Why we keep upgrading

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In a comment in response to a Deelip post yesterday, Brad Holtz pointed to an article he wrote in 1999. It’s interesting to note that while much of the computing world today bears little resemblance to the scene at the end of the last century, this article remains almost completely accurate and relevant. Indeed, it’s so right that you might even be tempted to think, “Duh, isn’t that obvious?” One section that stood out to me had this to say: Many software systems never even get beyond the acceptable stage …. vendors of these systems are continually coming out with …

AutoCAD LT, Autodesk, Fail, Rant, Spin

More Autodesk deception over LT productivity study

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Following on from the AutoCAD 2011 productivity study I critiqued earlier, there is now an LT version. Do the same credibility problems apply to this study too? Yes, and then some. In addition to the drawings and operations being deliberately hand-picked to demonstrate new features, no direct comparison is performed at all between the two releases on the same platforms. Every single quoted “productivity improvement” figure includes, free of charge, three years of hardware and operating system progress and a more upmarket graphics card. If you read business “news” sources that just reprint press releases, such as this Yahoo! Finance one …

Announcement, Autodesk, Other Blogs, Web Stuff

Autodesk user community survey

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Autodesk is running a web survey to try to find out which user communities (including blogs) its customers find valuable. If you are interested in participating, the survey is here. If you want to specify any blogs, you will need to type or paste their names into various “other comments” boxes. As the number of blogs I read far exceeds a reasonable type-in requirement, I couldn’t accurately give an idea of my web habits. So I’m not sure how much can be accurately read into the results. (Source: CAD Panacea). I saw Shaan asking about this kind of thing a …

Fencing, Fun, Navel Gazing, Video, Win

I got into a fight. Caught on video.

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Last weekend, I competed for the first time in a national-level fencing competition, the “Be Active” Western Australian International Fencing Tournament (AFF#3). Most people compete in one or two events within a competition, but I thought I would challenge myself and had a go at all six of the individual events available to me. I set myself what I thought were realistic goals for each event. Here is how I did at chasing those goals: Open Men’s Foil – goal: top 32 – result: 22nd – achieved. Open Men’s Epee – goal: top 32 – result: 42nd – failed. Open …

Autodesk, Fail, Interview, Spin, Subscription

Not answering the question

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Here in Australia, we’re in election mode, so I have even more reasons to avoid watching TV. On those occasions when I do watch it, I am often annoyed by what I see. This is not a novel observation, but one of the things that annoys me about many politicians is their habit of sidestepping questions when interviewed. It also annoys me when interviewers fail to follow up these non-answers and let them slide. Depending on the circumstances (e.g. limited timeframe, more important questions to ask, etc.), there may be valid reasons for journalists failing to chase after legitimate answers …

AutoCAD, AutoCAD 2008, AutoCAD 2011, Autodesk, Fail, Other Blogs, Rant, Spin, Thoughts

Studying Autodesk’s productivity study

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Heidi Hewett just reported the following on her blog, about a productivity study: According to a recent independent study, AutoCAD® 2011 can help you work up to 44% faster with the latest productivity enhancements. I have a couple of problems with that sentence. First, it’s not an independent study. It’s a study conducted by long-time respected CAD figure David Cohn, but it was specified and paid for by Autodesk: This productivity study was performed at the request of Autodesk Inc., which funded this work. That’s not exactly independent then, is it? Second, the study does not state that AutoCAD 2011 …

Autodesk, Fail, Fun, Image manipulation, Web Stuff

Magic vanishing images

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In a thread in the Feedback & Questions about the Discussion Groups section of the Autodesk discussion groups, somebody called ACADuser contributed what I thought was a highly amusing bar graph as a test image. Inspired by this, I contributed a couple of test images of my own. A few hours later, the whole thread magically disappeared! It seems a shame that I went to the effort of making those images, and all for nothing. The handful of people who would have seen them on the discussion groups have now missed out on the experience. So I’ve decided to make …

Autodesk, Comments, Customer Service, Interview, Subscription

Autodesk’s Callan Carpenter responds to Subscription follow-up

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You may remember a month ago I raised the question What proportion of Autodesk customers really are on Subscription? Shortly after that, I sent Autodesk Subscription VP Callan Carpenter these questions following up on the interview: I have a request for follow-up information arising from this interview. I hope you can find the time to provide some answers. Preamble: Several people have called into doubt your assertion that the simplified upgrade policy affects only a tiny minority of your customers (you seemed to imply a figure of around 3% non-Subscription customers, with 1.5% who upgrade within a year or two). …

Comments, Fail, Fun

This spam amuses me

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Any Internet resource that allows public comment has to deal with spam. Fortunately, Akismet takes care of the vast majority of the spam on this blog so I don’t have to worry about it. Most spam is just moronic and I’m saddened that there are still some people around who are clueless enough to fall for it, making it worthwhile for the spammers to continue their evil ways. Today, Akismet caught the first spam I’ve seen for a long time that actually made me LOL. Here it is: HELP! I’m currently being held prisoner by the Russian mafia xyzrxyz pxxxx …

AutoCAD, Autodesk, Bug, Civil 3D, Other Autodesk Products, Other Blogs, Review, Tip

Missing language pack fixes compared

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Having tried out the cleanup fixes from both Autodesk and Owen Wengerd, they both appear to work fine. Here are some points of comparison: Owen’s utility will work with any AutoCAD variant from 2007 on; Autodesk’s fix is currently restricted to Civil 3D 2009, 2010 and 2011. As this problem is definitely not confined to Civil 3D, and may need to be dealt with by non-Civil 3D users, that could be the dealbreaker right there. Owen’s can be installed by anyone by simply copying a file and loading it when needed or in the Startup Suite; Autodesk’s requires admin rights …

Announcement, AutoCAD, AutoCAD 2007, AutoCAD 2008, AutoCAD 2009, AutoCAD 2010, AutoCAD 2011, Autodesk, Bug, Development, Other Autodesk Products, Other Blogs, Other Sites, Win

Another language pack cleanup solution

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My CADLock, Inc. colleague, Owen Wengerd has posted about a fix utility he has written to help clean up drawings infested with the language pack problem discussed here. I have not yet tested Owen’s utility*, but as this should run in any AutoCAD-based product from 2007 on, it could well be a better partial solution than Autodesk’s Civil 3D-only (so far) patches. Autodesk still needs to sort out its dodgy templates, of course, and should probably provide its own non-Civil 3D fixes, if only to maintain a little corporate self-respect. As Owen has a long and distinguished history of being …

Announcement, AutoCAD, Autodesk, Bug, Customer Service, Other Autodesk Products, Win

Partial fix for language pack problem

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The Civil 3D group within Autodesk has moved impressively quickly in providing a partial solution to the language pack problem I described earlier. What has been provided so far is a set of patches for Civil 3D 2009, 2010 and 2011 that allow Civil 3D users to remove the spurious language pack flag by opening and re-saving the affected drawings. I have not yet tested this, but I am informed that it works. What’s left to do? Obviously, not all recipients of these drawings are going to have Civil 3D. In fact, prior to isolating Civil 3D as one definite …

Bug, Customer Service, Customisation, Development, Fail, Interoperability, Other Autodesk Products

Civil 3D 2011 ANZ comes complete with “virus”

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If you install Civil 3D 2011 using the ANZ (Australia/New Zealand) profile, when you start it up for the first time, you will see a large warning indicating that the drawing requires an Asian language pack to be installed. It also warns that this is a symptom of the acad.vlx virus: Now I know that in this case it’s not an actual virus causing the problem, but rather the ANZ template drawing being “infected” with this Language Pack requirement. I have had to deal with quite a few incoming drawings in this state, and that’s painful enough without Autodesk also …

AutoCAD, AutoCAD LT, Other Products

Any Bricscad users out there?

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I would be very interested to hear from any of you who have adopted Bricscad (either partially or fully replacing AutoCAD or AutoCAD LT in your organisation), or at least seriously investigated using the product. This post is aimed at users and CAD managers rather than third party developers, who I expect to cover in future posts. Why did you investigate changing over? How far have you gone? What are your experiences? What are the pros and cons? How is performance? Reliability? Bugs? Ease of use? Familiarity? Support and other aspects of customer service? Total cost of ownership? Are you …

AutoCAD, Other Blogs, Tip

Edwin’s 100 tips, plus my own

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Over at Edwin Prakaso’s CAD Notes site, he has collected 100 AutoCAD tips and published them in a highly useful post. Very nice job, Edo. While you blog readers are collecting tips, you might as well have a look at mine, too:  http://www.blog.cadnauseam.com/tag/tip/ (and page 2) I was surprised how many tips I have posted over the couple of years this blog has been running, although not all of them are for AutoCAD. Anyway, I hope you find some of them useful. If you don’t want to wade through all that lot, maybe you can get started on this five and …

Autodesk, Customer Service, Fail, Rant, Web Stuff

Autodesk discussion group changes – user reaction

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I will be airing my own views on the Autodesk discussion group changes in a future post. In the meantime, I have collected some reactions from other users. For the record, there has been only a little censorship in this area. Here are some of the comments that made it through unhindered: I’ve given it a fair shake and it’s just as bad as I imagined Goodbye, people. It was nice while it lasted it sucks it doesn’t look like you have any intention to meet the expectations of these people not [as] much traffic as there was before the change.  I hope things …

Customer Service, Fun, Linux, Win

Automated anti-telemarketer script – brilliant!

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Annoyed by telemarketers? Too polite to abuse them or just hang up? Can’t be bothered wasting their time in person? Then you need AstyCrapper. If you’re using the open-source Asterisk PBX, it will crap on for ages on your behalf. It works by detecting responses from the telemarketer and silence gaps and responding with a series of recorded samples. It’s pretty convincing! OK, maybe that doesn’t apply to you, but you can still have a good laugh at the example calls.

Announcement, AutoCAD, AutoCAD 2011, Customer Service, Fail, Rant, Raster Design, Subscription

Raster Design 2011 due out on 20 July?

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After an interminable delay and a complete absence of information from Autodesk (no, “contact your reseller” doesn’t count, especially when they don’t know anything either), it seems Raster Design 2011 is going to be released on 20 July. If that’s correct, those of you who use, say, image formats not directly supported by AutoCAD (e.g. ECW, MrSID) are finally going to be able to start using AutoCAD 2011, “only” 117 days after its release. Don’t worry, I’m sure Autodesk will be refunding 1/3 of this year’s Subscription fees for both products. (Yes, that’s a joke). I only hope the delay …